I help people, products, and organizations grow on purpose.
After a decade shipping 0-to-1 experiences at Dell, IBM, WHOOP, and now Articulate, I’ve learned that the most impactful way to move a business forward is to unlock the humans inside it. Today, I lead design for AI creator tools at Articulate, shaping how thousands of people build impactful learning experiences with the help of intelligent systems.
Every one of those jobs has honed me into the design leader I am today. At Dell (formerly EMC, acquired in 2016), I was the founding designer for CloudIQ, data storage monitoring software still sold today. There, I learned to design for highly technical users who already knew their domain better than I ever would. My job wasn't to second guess their expertise, but to use data visualization to help them spot the abnormalities that needed attention before it became a real problem.
At IBM in 2017, I got my first real exposure to integrating AI in product, helping incubate tools aimed at reducing bias in hiring at scale. That's where I learned what actionable empathy actually looks like: research deep enough to earn trust from the experts in the room, then productized fast enough that we could learn what worked and drop what didn't, without losing sight of the people we were building for. From there the scope widened past just acquiring talent, into multiplying that talent's impact through learning and career pathways for everyone from frontline employees to executives planning succession. I like to joke that these 4 years were the cheat code into being a great boss when I finally stepped into my first design management role in 2021.
WHOOP is really where my leadership era started. I moved from senior designer on the WHOOP Teams and enterprise experience into running the internal UX function for two years. Now, since 2024 I’ve been leading AI creator tools at Articulate across Rise, Storyline, and beyond, all of that still shows up in how I work. Every image, video, or content creation workflow my teams’ design has to hold space for two very different needs: someone who just wants one quick asset, and someone trying to build an entire course from scratch, where the line between probabilistic and deterministic branching isn't academic. It's the difference between a learner who actually feels engaged and one who's just clicking next.
But if you really want to know what makes me tick?
Advancing my design practice isn’t something I leave at work. I’m always pursuing a side quest or two, whether that’s designing a monster-taming RPG, advising early-stage startups, or even helping shape the curriculum for a graduate course. Lately that's also meant showing up more in the design community. Speaking, writing, and eventually, I hope, authoring a book, because the best ideas don't do much good staying in my head.
One thing is a constant through these tinkering—I adore learning. Designing for it, mentoring through it, and staying in it myself.
I believe in design that respects both emotion and execution, and in leadership that balances direction with spaciousness. As I continue to hone my leadership style, I’m learning that the real craft is knowing when to lean in, and when to step back.
If you’re building something meaningful and need a thoughtful sparring partner, I’m always looking for an excuse to chat with cool people. Say hi!
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As designers, we have an ethical responsibility to do our homework on the people we’re serving. While we can speak to our expert craft and design decisions, we must also recognize that user needs and challenges differ across every project. We can’t rely on our own worldview to accurately determine what to design and how it should work for those with different backgrounds. Through the habitual practice of conducting and elevating user research, I’ve found that transitioning from opinion-based to evidence-based design is one of the most liberating things we'll do for ourselves as designers.
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The best experiences with products or services consider not only quantifiable measures that move the business forward like ROI and DAU, but also establish a positive relationship between humans and technologies. Not every interaction will be a delightful one, but when we approach problems with empathy and humility, we foster satisfactory engagements that bolster the future of technology as an augmentation our human experience. I'm excited to bring frameworks for purposefully designing relationship arcs between humans and technology to guide teams toward promoting ethical futures through the use of our technology.
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The hardest problems we tackle are too complex and multifaceted to be meaningfully solved alone. Bringing together diverse teams of individuals from a wide range of backgrounds prime us to generate value that serves the masses. Through design thinking and human-centered methods, I lead workshops and facilitate activities that help teams navigate uncertainty with a growth mindset, turn constraints into creative leverage, and amplify perspectives that might otherwise go unheard.
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It’s deceptively easy to get trapped in our annual roadmaps and never-ending backlogs in ways that obstruct our ability to adapt to new information. Speculative design methods create space to pause, question, and reframe the long-term value of the ideas driving us today. By grounding our decisions in the real-world context of the people we’re designing for and understanding what truly motivates them, we can move beyond industry playbooks, imagine bolder futures, and choose the paths that are actually worth building.
Don’t just take my word for it…